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FREQUENTLY ASKED QUESTIONS
Once you submit the sign up form, you will receive an email within one business day that contains your design link and login.
There are no additional fees for using the design software. You are only billed once the book is submitted. The bill includes the cost of the books, tax, and shipping.
We're strongly committed to safeguarding our website users’ privacy. User information is never revealed, resold, or made public for any reason whatsoever.
All Pixami websites are hosted in secure facilities at AWS and we have taken industry-standard physical, electronic and procedural steps to protect and secure your personal information.
For assistance with the software, please reach out to support@pixami.com.
Each book is $19.99, plus tax and shipping. There is a minimum purchase of 25 books.
Once you submit the book to be printed, you will receive an invoice to the email provided. There are no upfront or additional costs besides tax and shipping.
The price includes the following:
- 32 pages per book
- Soft cover with gloss lamination
- Saddle stitch binding
- Full color printing
There is no cost to use the design software. Additional charge for tax and shipping determined upon completion of the book.
There are 32 pages per book. This does not include the front or back cover.
You cannot add or remove pages due to each book being a fixed cost. If you are needing more pages, please contact us for more information.
Yes. The minimum order amount is 25 books.
We do not proofread or make any other design changes, and will not provide a refund or replacement for any errors in spelling, content, or other aspects of your custom design. Please be sure to thoroughly review your product before submitting your order.
Once your books are sent to print the turnaround time is two weeks.
Please contact support@pixami.com (support@pixami.com)if you receive damaged or missing books. Please make sure to attach pictures of any issues with the email.
Pixami Company Policy
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